Access For All

Tees Active operates alongside Partner For Change to provide a completely accessible and compliant service for all of our customers.

Find out more about Partner For Change here.


Depending on the nature of use and the areas visited, lighting in the centre is a mix of atmospheric, bright and natural light.

However, we have the following lighting that may need to be considered:

    • Atrium
      • In the Atrium we have vending and gaming machines which have lighting effects on.
      • We also have in the Atrium lights that operate on a day/night sensor – which at certain times of day turn on and off.

    • Go Climb
      • Several modules in GoClimb have lighting effects – which include flames, flashing lights, flashing indicators and LED’s.


Throughout the centre we have circulation/background music for customer comfort.

Fire Alarm Testing

  • Periodically, we have soundings of the Fire Alarm – planned and unplanned.  For planned soundings we make announcements to allow the customer to prepare.

Public Address System

  • Periodically, we have to make announcements on our public address system in the centre – this is preceded by an audible tone to alert customers of the impending announcement.


  • This area has several loud/noisy modules – which includes sirens, thunder, alarms, count downs to climb.  For pre-booked sessions we can isolate this “noise” if requested in advance.  If customers contact the centre we can nominate quieter sessions for participation to allow the “noise” to be turned off without affecting the majority of the users.

All toilets and changing areas have hair and hand dryers which create noise – these tend to be just after the point of entry to each area.

Periodically throughout the day staff operate several noise generating cleaning machines throughout the centre.

In all accessible change rooms and nominated remote rooms we have emergency pull cords which sound at the main reception when activated.


The floors throughout the centre comprise of slate, tile, lino, carpet and rubber.  Predominant colours are black, grey, cream and dark blue.


GoClimb facility operate with the key only.All lockers have wrist strap wrist bands.

Expected clothing

Appropriate sportswear for the activity is required for each area.

Booking System

GoClimb does have a booking system due to the limited number of people we can accommodate. The booking system can be accessed on the GoClimb website as well as our carers policy.

Good times to come

If you contact the centre we can let you know the best times to come as a family, when it’s busy and when it’s quiet for your preferred activity.

Events are listed on our website and automated phone message in a timely manner – at least 7 days’ notice. Where a closure is less than 7 days we reinforce this via our Facebook & Twitter feeds and internal notices.

Can you create a low sensory time?

Upon request, information on the most suitable sessions/times based on their individual needs can be given to the customer.

Changing areas

Pictures to follow

The centre has individual, group and village style changing and toilet facilities.

There are individual shower/toilet change facilities in all areas (dry, gym, ice, pool and sauna – and on the first and ground floors).  We also have a Carers Change room that allows individuals to change in a comfortable space – this room includes a change hoist and bed.


Pictures to follow


Changing rooms and toilets smell of cleaning products, air fresheners where fitted and personal hygiene products.


Signage to all areas is words (large print) and pictorial.We also have lockers with braille on.

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We have just got back from GoClimb with our 8 year old daughter and 7 year old son.What a fantastic experience for them - the staff are amazing and extremely friendly.Sarah Dickinson