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Frequently Asked Questions

Below are our frequently asked questions – if your question hasn’t been answered please visit our contact page here.

Session Information & Booking

Sessions last for 60 minutes and include all the necessary equipment. Please check availability and book by clicking below.

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Bookings can be made through the dedicated online booking system here or you can book at Billingham Forum reception or by contacting Billingham Forum on 01642 551381

We recommend coming no more than 20 minutes before the start time of your session. This gives our team enough time to go through the debriefing before your session starts.

On arrival please use the queuing system in place at Billingham Forum. Please then sign in at reception before heading upstairs to GoClimb. You will then be asked to wait to be seated by a member of the team ready for the safety briefing and to get harnessed up.

There are limited spaces on each session and these will be sold on a first come first serve basis. If there’s no spaces please check alternative days on our booking system here.

Climbers need to be a minimum of 4 years of age. Children under 16 must be supervised by a responsible adult at all times but of course adults can purchase a ticket and join in on the fun too.

We have a seating area which is perfect for parents to view all the excitement, while the kids have a great time climbing the walls.

 

Yes, the minimum weight is 22lbs (10kg) and the maximum weight is 23 stone (150kg).

Adventurers will get 1 hour in the climbing arena.

Prices can be found on the prices tab above.

Come in clothes that you are comfortable in as you’ll be stretching and reaching upwards. It is recommended that you wear clothes that aren’t too restrictive, but are not excessively baggy for yours and others safety.

We only allow trainers to be worn whilst climbing and do not allow boots, climbing shoes, flip-flops or heeled shoes in the climbing  zone. Make sure your shoelaces are tied and tuck away any loose ends. Please, also check your shoes are clean. No loose fitting footwear is allowed.

There is a spectator seating area so anyone with you who’s not getting involved can hang on to your belongings; however, we also have small secured lockers available for you to use. Please ask a member of the GoClimb crew and they will provide you with a key. 

We want everyone to be able to access and fully enjoy GoClimb regardless of your level of ability. We have additional equipment in order to allow disabled users access to the walls with assistance. We appreciate the complexity of each individual’s ability and welcome you to give us a call on 01642 551381 so we can discuss your requirements further.

 

Yes, we have fully accessible toilets, although we do advise that you go to the toilet before you arrive at GoClimb to not interrupt your enjoyment and prevent any unnecessary taking off and putting on of your harnesses.

Forget your traditional artificial rock climbing wall experience. That just seems too one dimensional compared to GoClimb! We have over 20 different fun themed walls to climb, plus a parabolic slide and other obstacles. Each vertical platform presents its own unique challenge that the climbers can enjoy. Remember, it’s not just for kids! All of the family can enjoy and have fun on GoClimb.

Yes, absolutely! GoClimb must be one of the best parties ever, where the birthday boy or girl can be joined by 23 other friends. School kids love climbing as well as big kids (adults), so we offer a variety of options for birthdays, school visits hires and even corporate days.

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We went to GoClimb this weekend with my family. Everyone loved it from 4 to 60. The instructor's where great very, professional and really encouraging.Hayley Watts